Support and Presentation via remote access

How To...

Our team can visit you virtually and have a close look at the problem - just as when we were next to you. Your screen contents will be transferred by internet while we are talking to each other by phone.With your permission we can remotely control your keyboard and mouse, too.


  • Download the viewer software from the manufacturer's website (see link below).

  • Remote control can only start with your permission.

  • You may close the connection at any time.

  • Please enter the connection number in the pcvisit field which will be given to you by our support employee on the phone.

  • An existing internet connection is necessary for the remote access. For reasons of speed, we recommend a DSL- connection. All session data is transmitted encrypted.

  • Our experts will work together with you to find the right solution.

download pcvisit 15 Download

PCVisit Guest Module (pcvisit_Support_15_Kunden_Modul.exe) Download now.






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